Reset password to default: the way to reset password to default is : 1. Run Bi-Admin-> Select and click Print Server. 2. If display Password dialog, enter [+_*] in password dialog (totally 5 characters) and then press ENTER. 3. Click "InitDevice" on main menu bar-> select "Restore factory default" 4. If display Password dialog, enter [+_*] in password dialog (totally 5 characters) and then press ENTER. 5. The "Restore factory default" procedure will begin. 6. Close Bi-Admin and restart it. The password will be reset to be blank. Note: All pre-settings of Print Server will become to default while you do "Restore factory default", so you need re-configure Print Server after do "Restore factory default"